Terms & Conditions

Terms and Conditions of Service

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the “User” (hereafter also referred to as “You” or the “Customer”) and “10thmountainlimo.com” (hereafter also referred to as “We” or the “Website”), belonging to the company 10th Mountain Limo LLC. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and 10th Mountain Limo LLC as they are used to protect your rights as a valued customer and our rights as a business.

Changes to the Terms of Service and the Website

10thmountainlimo.com is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

Access to the Website

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

On 10thmountainlimo.com, we do not require you to create an account or login.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We do not guarantee that the Website or any content provided on the Website is error free.

Privacy Policy

We manage your personal data according to our Privacy Policy.

Service information

10th Mountain Limo LLC takes great care when putting service information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

Prices

The prices indicated on 10thmountainlimo.com are shown in US Dollar and we offer Private Charter Transportation. We reserve the right to modify our prices at any moment and this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment returned to you, even if it has been initially validated.

Availability

We always endeavor to fulfill your order once completed and paid for. If our drivers or vehicles become unavailable after your order has been paid for and confirmed, we will return the full price you paid for the service within 2 days following the date of payment. If your order date and time is unavailable, we will contact you within 2 days of your order and cancel or refund your order.

Secure payment

10th Mountain Limo LLC currently offers one way to pay for your order, Authorize.net. This payment option uses advanced SSL encryption to keep your transaction secure and does not cost you anything to use (10th Mountain Limo LLC is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with Authorize.net to use this method of payments. Please refer to our Privacy Policy for further information.

Pick Up

Your party will be picked up at the address you indicated when your order was placed. You are sent your driver contact info within 24 hours of your pickup.

10th Mountain Limo LLC does everything in its power to respect the pick up times scheduled by you on our website. We cannot, however, be held responsible for the consequences of a late pick up because of some unforeseen event or an Act of God.

We do our best to communicate with you, and you will have direct contact info for your driver and our main office, so we can offer communication with you.

Waiver and Severability

Any failure of 10th Mountain Limo LLC to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and 10th Mountain Limo LLC, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms & Conditions of Service will continue in full force and effect.

Cancellation Policy

10th Mountain Limo LLC allows you to cancel your order up until 48 hours before your transportation service.

Due to scheduling of drivers and vehicles, there are no cancellations allowed under 48 hours.
If you cancel within the 48 hours of your transportation, we reserve the right to charge you for the full amount of your transportation. There are no refunds within 48 hours of your scheduled transportation, because any cancellation creates significant opportunity cost loss to our business.